FBC - Chat With Us

Chat with us online
during business hours





Chat with us to learn more and then book your free consultation.

We will be online weekdays from 8:30 AM to 5:00 PM

Chat with us on this page in the bottom right window or full screen by clicking on our Direct Chat Link.

  1. Scan, upload and automatically attach tax slips, charitable donations, medical expense receipts and other tax documents to your FBC account.
  2. Check the status of your tax return and the outstanding documents or information required to complete it
  3. Capture medical travel receipts and records on the go
  4. Easily access and share tax documents, including tax returns and financial statements at any time
  5. Sign and approve tax documents on your phone
  6. Control notification preferences and other communications from FBC
  7. Get help from the FBC experts!

Request a Free Consultation

We'll do our best to accommodate or give you some alternatives.
Would you like to receive future emails with more tax, accounting and money-saving tips?

FBC TaxAdvantage is an easy way to ensure
you hold on to more of your hard-earned money.

Your tax information is automatically (and securely) loaded into our proprietary software allowing FBC to calculate the maximum tax savings for you, just like we've always done.

With FBC TaxAdvantage you and your FBC Trusted Advisor will spend more time discussing and planning future tax saving strategies and less time organizing receipts and data entry. The end result - a more efficient and convenient way to long-term tax savings. Convenience with safety and security built in. FBC TaxAdvantage has been developed with bank-level security. That means you can rest easy knowing your tax and personal information are protected while keeping you constantly connected to the team at FBC.

What FBC Mobile can do for you:

  1. Give you a clear view of the status of your tax return and the information required by FBC to complete your return.
  2. Upload and automatically include tax slips, charitable donations, medical expense receipts and other tax documents in your FBC-prepared tax return.
  3. Easily capture medical travel records and other receipts on the go simply by taking a picture.
  4. See date of your next booked appointment and request a schedule, if needed.
  5. Access and easily share your tax documents, including tax returns and financial statements at any time.
  6. Directly control your notification preferences and other communications from FBC.
  7. Schedule a direct response from an appropriate team member at FBC.

The app is free but for security purposes it requires a Member PIN provided by FBC to register and access your tax information.
 

Download FBC TaxAdvantage for Free on the Play Store   Download FBC TaxAdvantage for Free on the App Store

View the FBC Advantage user guide to see how easy it is to organize, track and access your tax files.

Visit unfiled-back-taxes.fbc.ca

Watch a few short videos on how to use the FBC TaxAdvantage phone app

"I have ways of making money that you know nothing of." — John D. Rockefeller